Configuration Management Database - White-Label Ready

Complete IT Asset Visibility & Control

Enterprise-grade infrastructure management with KPI/KRI dashboards, AI-powered insights, server function tracking, IPsec VPN management, and multi-datacenter intelligence. Track every server, network device, and circuit across your organization.

12+ Core Modules - KPI/KRI Dashboard - AI Reports - Jira Integration - MFA Security
12+
Core Modules
6
KRI Risk Cards
76
Service Types
AI
Powered Analysis
Launch Demo Request Pricing

Latest Platform Enhancements

Six major feature additions strengthening infrastructure visibility, risk management, and network documentation across the platform.

KPI / KRI Dashboard
📊

Infrastructure Health Dashboard with AI Analysis

Executive-ready infrastructure health dashboard with real-time KPIs, KRIs, monthly trend tracking, interactive Chart.js visualizations, and AI-generated analysis reports.

6 KRI risk cards: EOL Critical, Needs Upgrade, No SysAdmin, Not in vSphere, Powered Off, Expiring Circuits
6 KPI scores: OS Currency, Upgrade Completion, SysAdmin Coverage, Function Coverage, Network Uptime, Rack Utilization
Monthly trend snapshots with month-over-month deltas
5 interactive Chart.js visualizations
Auto-generated risk register with severity, impact, owner, and recommendations
AI-powered analysis: Risk Assessment, Compliance Gap, Capacity Planning, Executive Summary, Trend Analysis, Custom
Server Functions

Server Functions Management

Complete server role documentation — know exactly what every server does, what services it runs, and what databases it hosts. One-to-many function tracking per server.

76 pre-configured service types across 16 categories
17 database engine platforms with automatic EOL tracking
Grouped dropdown selections with manufacturer/version detail
Dynamic add/remove function entries per server
Function coverage KPI tracking
Network Topology
🔒

IPsec VPN Tunnel Management

Complete VPN/IPsec documentation in one place — Phase 1, Phase 2, traffic selectors, and operational settings for every tunnel.

Multi-tunnel IPsec configuration per connection
Phase 1 (IKE) and Phase 2 (ESP) parameter tracking
Traffic selectors per tunnel (local/remote subnets)
NAT Traversal, Dead Peer Detection, PSK management
Dynamic device dropdowns from CMDB network devices
Multi-subnet support with add/remove tunnel pattern
Power State Tracking

Smart Power State Detection

Instant visibility into which servers are running, powered off, or decommissioned — no more guessing from inconsistent VMware data.

Normalized power state from multiple VMware data sources
Visual power badges in server index (On, Off, N/A, Suspended)
Cross-referencing power_state + lifecycle_status
7 upgrade status icons matching all lifecycle states
Network Intelligence
🌐

IP-to-VLAN Subnet Matching

Automatic network topology discovery — the CMDB knows which VLAN every server is on without manual configuration.

Automatic VLAN detection by matching server IPs against CIDR subnets
Cross-datacenter VLAN matching
VLAN IP consumption metrics with utilization percentages
Visual VLAN badges in datacenter server views
Datacenter Intelligence
🏢

Automated Datacenter Assignment

Complete datacenter-level visibility — server counts, risk scores, capacity metrics, and VLAN utilization per site.

Automatic server-to-datacenter assignment via IP subnet matching
Per-datacenter KPI breakdown (servers, EOL, upgrades, capacity)
VLAN IP consumption tracking per datacenter
Cross-datacenter network connection visualization

KPI/KRI Dashboard — Real-Time Risk Visibility

Six Key Risk Indicators surface infrastructure threats. Six Key Performance Indicators measure operational health. All tracked monthly with trend analysis.

⚠ Key Risk Indicators (KRI)

🚨

EOL Critical

Servers running end-of-life operating systems that no longer receive security patches.

Needs Upgrade

Servers flagged for upgrade that have not yet been addressed in the upgrade pipeline.

👤

No SysAdmin

Servers with no assigned system administrator — orphaned assets with no ownership.

🔍

Not in vSphere

CMDB records with no matching VMware vSphere record — potential ghost or stale entries.

Powered Off

Servers detected as powered off — candidates for decommissioning or investigation.

📅

Expiring Circuits

Network circuits approaching contract expiration that need renewal or replacement.

✅ Key Performance Indicators (KPI)

💻

OS Currency Rate

Percentage of servers running currently supported operating system versions.

Upgrade Completion

Percentage of flagged servers that have completed their scheduled upgrade.

👥

SysAdmin Coverage

Percentage of servers with an assigned system administrator for accountability.

Function Coverage

Percentage of servers with documented server functions (services, databases, applications).

📡

Network Uptime

Active circuit availability measured against total provisioned circuits.

🏚

Rack Utilization

Percentage of total rack unit capacity in use across all datacenters.

Complete Infrastructure Management

Full lifecycle management for all IT assets — from provisioning to decommissioning. Every change tracked, every relationship mapped.

📊
Real-Time Overview
Dashboard
Centralized view of your entire infrastructure with key metrics, alerts, and quick actions.
Asset count summaries by type
EOL warnings & lifecycle alerts
Recent activity feed
Quick navigation to all modules
🏢
Physical Infrastructure
Datacenters
Manage physical and virtual datacenter locations with full infrastructure tracking and automated server assignment.
Rack management & U-space tracking
Physical hardware inventory
UPS & power distribution
Per-datacenter KPI breakdown
VLAN IP consumption per site
🖥
Compute Assets
Servers
Complete server lifecycle management with function tracking, power state detection, and full audit trails.
Hypervisor & OS version tracking
Server function management (76 service types)
Smart power state badges (On/Off/N/A/Suspended)
Lifecycle states (Active/Off/Decom)
Jira & Confluence linking
📊
Governance & Reporting
KPI/KRI Dashboard
Executive-ready infrastructure health dashboard with risk indicators, performance metrics, and AI-generated analysis.
6 KRI risk cards with real-time counts
6 KPI scores with monthly trends
5 interactive Chart.js visualizations
Auto-generated risk register
6 AI analysis report types
🔌
Network Infrastructure
Network Topology
Track connections, switches, routers, firewalls, and IPsec VPN tunnels with full Phase 1/Phase 2 documentation.
Device type categorization
IPsec VPN tunnel management
Phase 1 (IKE) & Phase 2 (ESP) tracking
Traffic selectors per tunnel
Port management & service mapping
🌐
Network Intelligence
VLANs & IP Management
Automatic VLAN detection by matching server IPs against CIDR subnets. Complete IP address management across all datacenters.
IP-to-VLAN automatic subnet matching
VLAN IP consumption with utilization bars
Cross-datacenter VLAN matching
Visual VLAN badges in server views
💾
Storage Infrastructure
Storage Systems
Manage SAN, NAS, and cloud storage with capacity planning and utilization tracking.
SAN/NAS/Cloud inventory
Capacity monitoring
RAID configuration
Backup integration
📡
Connectivity
Communication Circuits
Track all WAN, MPLS, and internet circuits with provider contracts, SLA management, and expiration tracking.
Provider & contract tracking
Bandwidth management
SLA monitoring
Expiration alerts (KRI integrated)
🔧
Operations
Maintenance Records
Schedule and track maintenance windows, upgrades, and change management activities.
Scheduled maintenance windows
Change tracking & history
Downtime logging
Full audit history
👥
Access Control
User Management
Role-based access control with MFA, activity logging, and comprehensive audit trails.
RBAC (Admin/User/Viewer)
MFA authentication (email)
Full activity logging
Session management
📁
Asset Ownership
Owners Directory
Standalone owner management with product owner, service owner, and IT SysAdmin assignment across all servers.
Product Owner / Service Owner tracking
IT SysAdmin assignment
Inline add from server edit form
SysAdmin coverage KPI integration
Server Role Documentation
Server Functions
One-to-many function tracking: services, applications, databases, and appliances per server with 76 pre-configured types.
16 service categories with grouped dropdowns
17 database engine platforms with EOL tracking
Dynamic add/remove entries per server
Function coverage KPI tracking

AI-Powered Infrastructure Intelligence

Claude AI integration for smarter infrastructure management. Six specialized report types for risk assessment, compliance gaps, capacity planning, executive summaries, trend analysis, and custom queries — all with full infrastructure context awareness.

🛡

Risk Assessment

AI analysis of infrastructure risks including EOL exposure, unpatched systems, and orphaned servers with prioritized remediation recommendations.

📋

Compliance Gap Analysis

Automated compliance gap identification against ISO 27001, NIST CSF, CIS v8, SOC 2, and OSFI requirements based on current infrastructure state.

📈

Capacity Planning

AI-driven capacity forecasting based on historical trends, growth patterns, resource utilization, and rack density analysis.

📄

Executive Summary

Board-ready infrastructure health summary with KPI trends, risk highlights, and strategic recommendations in plain language.

📊

Trend Analysis

Month-over-month infrastructure trend analysis showing improvement trajectories, degradation alerts, and seasonal patterns.

🤖

Custom Query

Ask any infrastructure question in natural language. Claude analyzes your complete CMDB data to provide contextual answers and recommendations.

📝

Document Generation

Auto-generate infrastructure documentation, runbooks, compliance reports, and technical specifications in Word and PowerPoint formats.

🔍

AI Server Chat

Per-server AI chat on every server detail page. Ask about upgrade paths, Jira tickets, EOL timeline, and configuration recommendations.

Export to Excel, Word & PowerPoint

Generate boardroom-ready reports in multiple formats. All data exportable for compliance and audit requirements.

📋 Inventory Report

Complete asset inventory across all categories with filtering, sorting, and custom views.

📅 EOL Report

End-of-life timeline for all assets with replacement planning and budget forecasting.

📊 KPI/KRI Report

Monthly KPI scores and KRI risk counts with trend analysis and month-over-month deltas.

🛡 Upgrade Report

Server upgrade progress tracking with completion rates, timeline estimates, and owner assignments.

Connect With Your Existing Tools

Import from vSphere, link to Jira tickets, connect to Confluence documentation. CMDB fits into your existing workflow.

JIRA
Jira Tickets
CONF
Confluence
XLS
Excel Import/Export
vSphere
VMware vSphere
API
REST API

Framework Compliance Strengthened

CMDB features directly support asset management, network security, and operational monitoring requirements across major compliance frameworks.

ISO 27001 — A.8 Asset Mgmt
ISO 27001 — A.8.20-22 Network
NIST CSF — ID.AM Asset Mgmt
NIST CSF — PR.IP Info Protection
CIS v8 — Control 1 Asset Inventory
CIS v8 — Control 12 Network Infra
SOC 2 — CC6.1 Access Controls
SOC 2 — CC7.1 System Monitoring
OSFI B-13 — Tech & Cyber Risk
OSFI E-21 — Operational Resilience

Built for Production Environments

MFA, role-based access, activity logging, and Azure cloud infrastructure. Security built-in from day one.

🔐

Multi-Factor Authentication

Email-based MFA with optional enforcement per user role.

👤

Role-Based Access

Admin, User, and Viewer roles with granular permissions.

📝

Activity Logging

Complete audit trail of all user actions and data changes.

Azure Hosted

Secure Azure infrastructure with private endpoints and geo-redundant backups.

Deploy Your Own CMDB Instance

CMDB is built for multi-tenant deployment. Get your own branded instance with custom subdomain, logo, and color scheme. Perfect for MSPs, consultancies, and enterprise IT departments.

Custom Domain
yourcompany.cmdb.grateic.com
Your Branding
Logo, colors, email templates
Complete Isolation
Dedicated tenant database

Ready to Take Control of Your Infrastructure?

Start managing your IT assets with complete visibility, KPI/KRI dashboards, and AI-powered insights.